1. How to Choose the Right Color?

Key Tips:

• ​Natural light photography: Capture hair photos under natural light to avoid color distortion from harsh lighting or shadows.
• ​Color chart reference: Check the Color Map section in each product’s A+ page for accurate shade selection.
• ​Multi-angle observation: Hair color may appear different under varying light/angles. Examine from multiple perspectives.

2. Unsure About Your Color? We Can Help!

Process:
Upload a natural-light hair photo, and our color specialists will recommend the closest match.

3. Pro Color-Matching Tips

Details to Note:

• ​Root-to-tip variation: If your hair has gradients or dye, share both root and tip colors.
• ​Monitor calibration: Colors may display differently across screens. Cross-check with physical charts or consult support.
• ​Multi-tone blending: For multi-colored hair, mix shades for seamless results.

4. Matching Extensions to Dyed Hair

Solution:
Our extensive color range ensures perfect matches for dyed hair. Select based on your current shade.

5. Color Not as Expected?

Next Steps:
Minor variations may occur due to lighting/screen differences. Contact us immediately for resolution.