Thank you for choosing our products! Please carefully review and understand the following Terms of Service.
I. Products and Services
1. Product Description
- Our Hair Extensions, sold on Amazon, are premium human hair products designed to deliver natural-looking, easy-to-install hairstyling solutions.
- Product variety includes (but is not limited to) clip-in extensions, ponytails, and more. Specific styles are as described on the product listings.
2. Scope of Services
We provide:
- Sales & Display: Listing and sale of Hair Extensions on Amazon.
- Pre-sales Support: Product consultations and purchasing assistance.
- Logistics: Timely shipping with tracking via Amazon’s fulfillment system.
- After-sales: Returns/exchanges and customer feedback resolution.
II. User Rights and Obligations
1. User Rights
- Purchase & Browse: Access to view and buy products on Amazon.
- Returns/Exchanges: Eligible per Amazon’s policies post-delivery.
- Feedback: Right to submit suggestions or complaints.
2. User Obligations
- Accurate Information: Provide correct delivery details; errors may void liability.
- Legal Use: Prohibited for illegal/commercial resale without authorization.
III. Product Quality & Warranty
- Authenticity Guarantee: All products meet industry standards.
- Defective Items: Contact us within 30 days for issues (e.g., damage/description mismatch) to initiate returns.
- Return Conditions:
- Unused, undamaged, in original packaging.
- Submit proof of purchase (e.g., order ID).
- Compliance with Amazon’s return policy.
IV. Privacy & Data Protection
- Data Use: Personal info (name, address, etc.) is strictly for order processing/logistics.
- Confidentiality: No third-party sharing unless legally mandated or order-related.
V. Pricing & Payment
- Payment: Processed exclusively via Amazon’s system.
- Price Updates: Listed prices reflect real-time adjustments; changes are pre-updated on product pages.
VI. After-Sales Service
- 30-Day Policy: Returns/exchanges per Amazon’s guidelines.
- Support: Contact Amazon’s system or our team directly for issue resolution.
Contact Us
For questions, reach us via Amazon’s platform or email.