- Why do the extensions fall out after wearing them?
- Possible causes:
- The wire needles were not securely fixed in the nano rings or extension clips during installation.
- Friction between the hair and clothing, pillows, etc., during daily activities, as well as external forces when combing the hair.
- Improper washing: Using excessively hot water to wash hair, vigorously rubbing the hair, or using irritating shampoo.
- Sleep habits: Compression and friction of the hair during sleep can also loosen and cause the extensions to fall out if not properly protected.
- Measures:
- If the connection is not secure or too tight, have a professional stylist reinstall it.
- Correct washing: Use lukewarm water and gentle shampoo, gently rub the hair, and avoid directly rinsing the connection area. You can apply conditioner to the ends of the hair but avoid contact with the connection to prevent affecting adhesion.
- Correct combing: Use a wide-tooth comb or a dedicated extension comb, start combing from the ends and gradually move upwards. Be careful to untangle knots without pulling forcefully.
- Pay attention to sleep: When sleeping, you can braid your hair into a loose braid or coil it up to reduce friction between the hair and the pillow.
- Possible causes:
- What should I do if the extensions feel tight and uncomfortable after wearing them?
- A slight tightness may be felt when first worn, which is normal. However, if it feels too uncomfortable, check whether the extension clips or nano rings are clamped too tightly and try to adjust them slightly with a tool.
- Why do the extensions tangle easily at the connection area when washing my hair?
- Before washing, gently comb the hair with a wide-tooth comb to untangle any knots. When washing, be gentle and apply shampoo and conditioner by rubbing them between your hands to create lather before applying to the hair, avoiding direct application to the connection area. After washing, gently blot the hair dry with a towel, then comb the hair in the direction it grows, and you can apply a small amount of hair oil to help smooth it.
- What should I do if I receive fewer extensions than expected?
- Our wire extensions come in packs of 50 strands. If you receive a pack with a missing quantity, it may be due to a counting error during manual packaging by our staff. You can contact us, and we will provide a solution and compensation.
- How should I choose the number of packs?
- For normal hair thickness, 2-3 packs are needed to add length and slight volume. For sparse hair, 3-4 packs are required to increase hair density and make the hair fuller.
- Why are the colors inconsistent when I purchase multiple packs?
- Due to product updates or different production batches, the hair you receive may be from different times. If this is a concern for you, you can contact us, and we will offer a solution or compensate for your loss.
- Why do the wire needles crack and fall off after a period of use?
- Causes:
- Improper installation: If the wire needles are excessively bent or twisted during nano extension installation, the internal structure of the wire needles can be damaged, creating stress concentrations that can lead to cracking after wearing.
- External forces: In daily life, you may inadvertently apply significant external forces to the hair, such as vigorous combing, frequent pulling of the hair by hand, or the hair getting caught on objects. These forces can be transferred to the wire needles.
- Frequent disassembly: If nano extensions are frequently disassembled and reinstalled, the metal fatigue of the wire needles will increase due to repeated bending and stretching forces.
- Long-term use: The glue can dry out, and after multiple washings and exposure to sunlight, it may become less adhesive, causing the wire needles to fall off.
- Measures:
- Professional installation: Have an experienced professional stylist install the extensions to ensure the correct angle and secure fixation of the wire needles, avoiding excessive bending or twisting.
- Avoid external forces: After wearing, minimize external forces on the hair, such as vigorous pulling or snagging. Comb gently using a dedicated extension comb, and avoid contact with sharp tools near the wire needle area.
- Reduce disassembly frequency: Unless necessary, minimize the disassembly of nano extensions to reduce the risk of wire needle issues due to repeated forces.
- Regular inspection: Wearers should regularly check the condition of the wire needles for any signs of looseness or cracking. If issues are found, seek professional handling promptly.
- Professional maintenance: Periodically visit a professional salon for inspection and maintenance of the nano extensions. Stylists can tighten and maintain the wire needles and other components.
- Causes: